Customer Service Training: RiseUp and the National Retail Foundation
with Retail Association of Maine
A curriculum aligned with industry skills and standards for the Customer Service and Sales Associate.
The Customer Service and Sales program will teach sales and service associates skills ranging from assessing and meeting customers' needs to merchandising. While the program is a retail industry based program, it is unique in that its skills are transferable to any industry that values customer interaction. Successful participants will finish this course with a foundational understanding of customer service and sales concepts that can be applied to any institution.
Included with the successful completion of this course you will have the opportunity to earn a nationally recognized credential.
This course is brought to you and facilitated by the Retali Association of Maine. For this course only, registration and course material costs will be covered by the Retail Association of Maine as part of a unique grant program.
Course Delivery: Classroom Only
Exam Delivery: Online Only
Eligibility Requirements: 15 years of age, or at least 10th grade
Course materials will be ordered and delivered to you at the first class.
Apr 22 - May 23rd, 2019
Mon and Wed from 6:00 - 8:30 pm
Penquis Higher Education Center
50 Mayo Street
Dover-Foxcroft, ME 04426 Get directions